As a global market leader, iPipeline combines technology, innovation, and expertise to deliver ground-breaking, award-winning software solutions that transform the life insurance, financial services, and protection industries. With one of the industry’s largest data sets, we help advisors/advisers and agents to transform paper and manual operations into a secure, seamless digital experience – from proposal to commission– so they can help better secure the financial futures of their clients.

At iPipeline, you’ll play a major role in helping us to provide best-in-class, transformative solutions. We’re passionate, creative, and innovative, and together as a team, we continually strive to advance, accelerate, and expand the reach of our technology. We value different perspectives and are committed to creating an environment that embraces diverse backgrounds and fosters inclusion.

We’re proud that we’ve been recognized as a repeat winner of various industry awards, demonstrating our excellence and highlighting us as a top workplace in both the US and the UK. We believe that the culture we’ve built for our nearly 900 employees around the word is exceptional -- and we’ve created a place where our employees love to come to work, every single day.

Come join our team!

About iPipeline

Founded in 1995, iPipeline operates as a business unit of Roper Technologies (Nasdaq:  ROP), a constituent of the Nasdaq 100, S&P 500®, and Fortune 1000® indices. iPipeline is a leading global provider of comprehensive and integrated digital solutions for the life insurance and financial services industries in North America, and life insurance and pensions industries in the UK. We couple one of the most expansive digital and automated platforms with one of the industry’s largest data libraries to accelerate, automate, and simplify various applications, processes, and workflows – from quote to commission – with seamless integration. Our vision is to help everyone achieve lasting financial security by delivering innovative solutions that connect, simplify, and transform the industry.  

iPipeline is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to gender, race, color, religious creed, national origin, age, sexual orientation, gender identity, physical or mental disability, and/or protected veteran status. We are committed to building a supportive and inclusive environment for all employees.

This is an office-based position.

The Business Systems Analyst (Associate) is responsible for supporting the development of software solutions and systems enhancements through the collection, documentation, analysis, and translation of user requirements into technical specifications, supporting project teams in testing and validating project deliverables meet business objectives.

• Requirements Gathering: Collect and document business and system requirements. Translate business requirements and user needs into Jira stories. Perform tasks in accordance with iPipeline Agile practices; identify and analyze scope change.
• Process Mapping: Understand and assist in the creation and updating of process maps and flowcharts to visualize current and future business processes and system configurations.
• Business Processes: Document and support the analysis of current business processes, consistently adhere to the standard quality process of the SDLC, and identify areas for improvement.
• Data Analysis: Support data analysis efforts by gathering and organizing relevant data and documenting in applicable format. Perform basic SQL queries to gather the required information, demonstrating a basic understanding of the database structure.
• Stakeholder Communication: Participate in meetings with stakeholders to understand their needs and communicate requirements.
• Solution Configuration: Support the implementation of items, making basic configuration updates as per the technical design specification.
• Collaboration: Collaborate with cross-functional teams with system testing and validation. Participate in meetings to clarify requirements, create design approaches, and answer questions from the development team. Review and approve Master Test Plans.
• Troubleshooting: Provide support in troubleshooting system issues. Independently diagnose basic issues and, with guidance, investigate slightly more complex issues to increase exposure in scope.
• System Specifications: Create system specifications with support and work closely with development teams to ensure alignment with business needs.
• All other duties as assigned

• Strong analytical and problem-solving skills.
• Learning and on-the- job experience to develop core and job competencies.
• Strong organizational and time management skills.
• Basic understanding of business analysis principles.
• Excellent written and verbal communication skills.
• Basic Business Analysis and Configuration Tools: Familiarity with standard tools for requirements gathering and documentation (e.g., Jira, Microsoft Excel, Word, Visio, and PowerPoint). Undertake basic configuration activities (e.g., RMT/Workbenches). Understand database structures and write basic queries (SQL).
• Fundamental Data Analysis: Ability to perform basic data analysis using SQL, spreadsheets, forms, or simple analytical tools.
• Introduction to Software Development Life Cycle (SDLC): Familiarity with system development life cycle concepts and basic understanding of Agile.
• Documentation Skills: Ability to create simple documentation such as specifications, meeting notes, requirement lists, release notes, and process diagrams.
• Business Process Modeling: Basic understanding of business process modeling techniques.
• Analytical Thinking: Basic analytical skills to identify trends and patterns in data.
• Problem Solving Skills: Strong problem-solving and critical-thinking skill